We want you to be secure in knowing the home you book is the one you will get the keys to when you arrive in Shanghai. Therefore, we meet every landlord and visit the listings to ensure what we show online accurately represents the property and its availability.
The easiest and quickest way to find your new home in Shanghai is completely online. We verify that all property descriptions and pictures accurately represent the available space, so there is no need to view the place in advance. You can feel secure in booking your perfect home online!
No, only the first month’s rent. After the first month’s rent payment, the landlord will contact you to arrange a time to pick up the keys and to discuss the procedures for paying the rent. Every listing on our website clearly states the rental conditions for the property. If you have any questions, please drop us a note.
Once the landlord accepts your booking request, the property is yours. Refunds will be handled on a case-by-case basis, noting that only in exceptional cases we can offer a refund. The service fee paid to AskCucu is not refundable.
All amounts are charged in Chinese Yuan (RMB). We have a currency converter on our site to help you understand the amounts in your local currency, but be aware these amounts are approximates and for reference only. Both AskCucu and your landlord will charge you in the local currency; RMB. When paying by credit card on our site, your credit card provider determines the exact exchange rate and any additional fees for conversion.